Order questions
DPD Next Day Delivery – DPD aim to deliver orders the next working day, Monday to Friday. Weekend delivery is not guaranteed with this service. To qualify for same-day dispatch, orders must be placed before the 12pm cut-off time.
Scotland & Northern Ireland – Deliveries to Scotland and Northern Ireland are sent via DPD Two Day Delivery, operating Monday to Friday.
Normally, we aim to ship all orders received before 12 p.m. on the same day and typically dispatch them before 3 p.m. However, our cut-off time may be earlier at certain times due to high demand and seasonality. When you order, take a moment to check the cut-off time for shipping in the Shopping Cart to see if it has been amended.
Yes we do ship same day if ordering Monday – Friday. We do not specifically offer Saturday delivery options – our DPD delivery option is a weekday service.
Order with the peace of mind that all of our orders are shipped with discreet product packaging. For delivery, we use non-branded bubble-lined envelopes, sealed to ensure they are tamper-proof during transit. Inside, products are put into heat-sealed mylar bags to ensure they are smell-proof.
Returns are only accepted if a fault is from our site, such as the wrong item being sent to you, or if the item has been damaged in the post. To get your refund the item needs to be sent back in an unopened, unused form. To do this contact us immediately at [email protected]
Yes, all products have a labatory report.
Once your order has been shipped, you should receive a DPD tracking code. If you have any further queries about your shipment please contact us at [email protected]
Customer service and customer satisfaction are very important to us. If you’re not satisfied with the quality of your product, contact us within 14 days of the date of purchase. Provide us with your order reference and tell us why you are not satisfied. For a refund, products must be returned in their original packaging. Please also refer to our terms and conditions.
To discuss any of our products or services, you can email our friendly team at [email protected] or use our contact form. We’ll get back to you as soon as possible.
THCA FAQ’s
Tetrahydrocannabinolic acid (‘THCA’) is a non-psychoactive compound found in raw hemp plants.
Tetrahydrocannabinolic acid (THCA) is a non-psychoactive cannabinoid that does not have psychoactive qualities when consumed in its unprocessed form.
THCA itself is not listed as a controlled drug under the MDA. According to a 2023 report by the Advisory Council on the Misuse of Drugs (‘ACMD’):
- THCA shows weak activity at cannabinoid receptors and is unlikely to convert to significant amounts of Δ9-THC within the body after ingestion.
- Decarboxylation, and the subsequent creation of controlled substances occurs primarily through prolonged exposure to very high temperatures (100+ degrees Celsius). At lower temperatures, this conversion is negligible.
The ACMD’s position is informative and thus, it can be concluded that THCA in its natural form is non-psychoactive and not controlled under UK law. It should of course be noted that the ACMD report has not been formally adopted by the Home Office, and therefore cannot be considered fixed law, but its assertions in relation to the properties of THCA are helpful. Kushte flowers are to be prepared in hot water below 100°C to prevent decarboxylation and converting into an unlawful product.
Terpenes are the natural aromatic compounds found in many plants, including hemp, fruits and herbs. They’re what gives each strain its distinctive smell and flavour, from citrus and pine to sweeter, fruitier notes. In our THCA tea flowers, the terpene profile is a big part of the character and taste of the finished brew.
THCA is a naturally occurring cannabinoid found in raw hemp. We can’t make health or medical claims about it. Our flowers are enjoyed as a tea for their flavour, aroma and natural character. This is for information only and is not medical advice – speak to a healthcare provider before starting any new supplement.