Terms & Conditions

Using The Kushte website and purchasing products or services on it, automatically confirms that you agree to abide by these Terms & Conditions and that you are confirming that you are a minimum age of 18 years old.

Kushte– refund policy

In the unlikely event that you are not happy with the quality of Kushteproducts, a refund service is offered, providing:

  • You must contact Kushte within 14 days from the date of purchase by emailing info@kushte.co.uk, giving us your order reference and describing why you want a refund. We will not be liable for any loss or damage if you fail to do this.
  • Return the product in its original packaging and unopened to Kushte within 14 days from the date of purchase. If an item has been used/opened, is not in its original, saleable condition, we cannot accept a return’.
  • Items returned will be checked for faults and will either be replaced or refunded if a fault is identified.
  • Kushte is unable to exchange or refund any products that are identified as not faulty after checking, in addition the customer may be asked to cover the charge of returning the products to them.
  • The refund is for the cost of the product and excludes all postal & shipping costs.
  • Refunds will generally be credited using the same payment method used for the purchase.
  • Kushte does not accept Hemp product returns based on not liking the taste or smell of it.

We aim to dispatch all orders received by 3pm the same day Monday to Friday. This is subject to items being in stock.

Payments

We accept payments in GBP only, and the product prices on our site are GBP. From time to time, we may change the payment providers we use or modify our payment process.

Payment is made by credit or debit card when Kushte accepts your order. (The payment method options are listed on the website when you place your order.)

Order information

Your order will be dispatched once payment is made to our account.

We are not accountable for delays due to incorrect information as:

  • It is the responsibility of the customer to ensure that the account information given to us is correct and up to date.
  • The customer is responsible for providing the correct address and delivery information.

We have the right to cancel or refuse any order at our discretion. Where an order is cancelled at our discretion, and payment has been received, we will refund your payment in full.

Should an order be cancelled or delayed due to our failings we will do all we can to keep you informed of the status of your order. As the delay is down to us, you have the option to cancel your order and receive a refund should you wish.

Products ordered from and/or delivered by Kushte remain the property of Kushte until fully paid.

Conditions of use

Some of the products we sell may cause sedation or stimulation. We advise you to avoid driving or operating dangerous machinery if you feel tired after taking any of our products.

If you are taking prescription medicines, only take our CBD products if you are certain that there is no chance of adverse reactions. We recommend that you consult your doctor before taking any of our CBD products to ensure that they will not adversely affect your prescription medicine.

You are advised not to exceed the recommended dosage.

Any recommended dosage quoted on our products is intended for adults. Under no circumstance should customers administer adult doses to children or give children access to products that have an age restriction of 18 years and above.

Delivery policy

  • Recorded Delivery—orders are dispatched using a signature and tracked service, and delivery is within the current timeline advised by Royal Mail for the purchased service. We do not dispatch on Saturdays, Sundays, and UK Bank holidays.

Kushte does not take responsibility for any fees incurred due to customs and excise, any importation delays or any other customs-related problems.

Whilst Kushte aims to dispatch all orders within 24 hours of payment being received, once your order is dispatched Kushte has no control on the time taken to deliver and therefore Kushte is not responsible for delivery times.

Products and services

Kushte can stop marketing and selling products at no notice without any obligation or liability to any other party.

CBD products are natural and, as such, subject to natural variations. Kushte cannot be held accountable for any variation in our products’ colour, smell, or flavour.

Kushte offers its products and services entirely at its own discretion and reserves the right to refuse or restrict sales to any 3rd party.

Pricing

Kushte reserves the right to modify prices without notice.

Prices for all of Kushte products are displayed on Kushte website. Should additional costs be included in the price, this will be clearly stated.

Whilst Kushte endeavours to keep all prices, literature, and information on its website up to date, it cannot guarantee that all information is current. Kushte is under no obligation to supply goods at the incorrect price.

Kushte does not offer medical advice and Kushte products do not have any medical value, products are not sold to offer cures for any medical conditions or to be used as a medicine or as a replacement for any medicine. Any information supplied by Kushte either via the website or in Kushte stores or by phone is for general use. Should you make decisions based on information obtained from Kushte, you do so entirely at your own risk.

Marketing policy

Kushte marketing policy is to:

  • Ensure that all products on Kushte website are legal in the UK.
  • Promote the responsible use of cannabis-derived products.
  • Avoid encouraging the illegal use of any Kushte products.
  • Aim to ensure that all reasonable efforts are made to abide by the laws and regulations governing the manufacture, import, distribution, and sale of CBD products.
  • Make available Independent 3rd party Certificate of Analysis (Lab Reports) to customers for every batch stating the full cannabinoid profiles.
  • Never knowingly sell CBD products to anyone under the age of 18.
  • Never knowingly sell or misrepresent counterfeit or substandard products.
  • All our ingestible products have well-presented labelling that clearly state the total milligram content of CBD and where appropriate include recommended dosage instructions.
  • Have valid insurance with respect to public and employer liability.
  • Enable you to view, print and download the contents of the website for personal use only (commercial purposes or re-publication is not permitted).

Note: Whilst the products on our website are legal in The United Kingdom, Kushte cannot provide any information on the legal status of a product in any other country. It is the responsibility of the customer to inform oneself about their local laws and import and customs regulations before ordering. The client certifies that the importation of the products ordered to their country is legal. By placing an order at Kushte, the customer accepts all responsibilities and liabilities pertaining to the legality of the products that will be shipped to them by Kushte.

Client responsibility

The client accepts responsibility and liability for:

  • Personal injury
  • Damages
  • Punitive measures
  • Lost profit or revenues
  • Loss of use of product or equipment
  • Loss of property that may result from the purchase, use or misuse of any product from Kushte

Kushte, its owners, agents and employees cannot be held responsible for the actions of its customers.

Contacting us

Our contact info:

Rainbow Teas Ltd
James House
40 Langland Street
Poole
BH15 1QG

Email: info@kushte.co.uk

Using your data

Kushte will use your information for:

  • Providing information about our services, articles and news to you
  • Fulfilling orders placed by you
  • Processing any other transactions authorised or made by you with Kushte
  • Informing you of special offers
  • Providing other marketing information to you that we think you may find of interest
  • Undertaking product or customer research/development

Disclosure of information

In the unlikely event that a liquidator, administrator or receiver is appointed over Kushte or all or any part of Kushte assets, it may be that an insolvency agent may transfer your information to a third party purchaser of the business provided that purchaser undertakes to use your information for the same purposes as set out in this policy. Your information will not be disclosed to government or local authorities or other government institutions except as required by law or other binding regulations.

Cookies

Kushte may send a small file to your computer when you visit our website. This will enable Kushte to identify your computer, track your behaviour on our website and to identify your particular areas of interest so as to enhance your future visits to this website. Kushte may use cookies to collect and store personal data and we link information stored by cookies with personal data you supply to us. Save for the use of cookies, we do not automatically log data or collect data save for information you specifically provide to Kushte. You can set your computer browser to reject cookies but this may preclude your use of certain parts of this website.

Consent and enquiries

By continuing to use this site and accessing the information on this website, you signal acceptance of the terms and disclaimers set out above. If you do not accept any of these terms, please leave this website now. If you have any enquiry or concern about our privacy policy or the way in which we are handling personal data please contact Kushte by email. If at any time you wish us to stop processing your information, please send an email to the Administrator on this site. Details are on the Contact Us section.